Frequently Asked Questions

Courses can be taken face-to-face, remote-live, on-demand or on-site at your facility.

Course materials include student guide, hands-on lab manual and USB flash drive for examples and lab work.

Students receive a certificate of completion at the end of class.

Students can retake any portion of a live class that has been completed, within 12 months at no extra cost.

Computers are provided for in-class use. Students are welcome to bring their own laptops as well.

Face-to-face and remote-live courses typically run Monday - Friday, 9:00am - 5:00pm.

Locations in each city may vary over time as we attempt to select locations that provide the greatest mutual convenience for registrants. If you need a specific address for a purchase order or any other reason, feel free to call us.

All of our instructors are experienced professionals; none has been teaching for less than a couple of years, and most have been teaching for many years. The average technical experience of our instructor staff is over ten years. Most of them have experience not only as technical instructors but as hands-on practitioners, so they have real-world experience to go with their training experience.

HOTT is pleased to provide reasonable accommodations for course attendees with disabilities, in compliance with applicable local and federal laws. In particular, when an assisting person is required, additional seating and digital materiel is provided as necessary. Specific individual accommodations are discussed on a case by case basis with the attendee and/or attendee’s employer. Accommodations should be requested as early as possible prior to attendance in order to allow planning for effective accommodations.

If you're not totally satisfied for any reason, simply withdraw before the beginning of the second day (or before completing 4 modules of an on-demand training presentation). Return all course materials and receive a 100% refund.

No refunds are available once 4 or more modules of an on-demand course are completed. Prorated refunds may be granted for live courses for withdrawals after the first day.

You can cancel or reschedule at anytime. There are no registration fees or cancellation fees.

Payment is not required at time of registration. However, payment is due in full prior to the start date of the class. Your invoice will be e-mailed directly to you shortly after receipt of your registration.

We accept payment via company check, electronic funds transfer (EFT) or corporate credit card. If you would like to pay via EFT or corporate credit card, please call 800-413-0939 after you receive an e-mail acknowledging your registration. Checks should be mailed to:

Hands On Technology Transfer
1 Village Square, Suite 8
Chelmsford, MA 01824