Terms and Conditions

Tuition Payment and Refund Policy: HOTT accepts company check, electronic funds transfer (EFT) or corporate credit card for payment. Tuition for open-enrollment courses is due in full prior to the start date of the class, with the exception of students from government agencies for which we have a valid purchase order.

Tuition includes all course materials. If you're not totally satisfied for any reason, simply withdraw before the beginning of the second day (or before completing 4 modules of an on-demand streaming presentation). Return all course materials and receive a 100% refund.

No refunds are available once 4 or more modules of an on-demand course are completed. Prorated refunds may be granted for live courses for withdrawals after the first day.

NH students must withdraw and/or request a refund in written format.

Cancellations and Changes: There are no cancellation fees.

Attendance Requirements: Students must attend each day of a course and successfully complete hands on exercises in order to receive a certificate of completion. If a student wishes to retake any portion of a live class that he or she completes, the student may do so within 12 months at no extra cost.

Intended Audience: Hands On Technology Transfer provides corporate sponsored IT training designed for technology professionals who wish to quickly upgrade their computer skills. Previous education or experience cannot be credited toward completion of HOTT courses.

For courses held at client sites, HOTT provides all student materials including student guides and necessary textbooks. The client is responsible for providing the training venue including computer hardware and software required for laboratory sessions. HOTT can provide equipment to support training at very reasonable rates when required. Course delivery is scheduled by mutual agreement in accordance with the availability of HOTT instructors and the requirements of the client corporation. Payment is due Net 15 of the final day of each course delivery.

Students may file a grievance with Hands On Technology Transfer. If the matter is not resolved, students may contact the Office of Career School Licensing, Department of Education, 101 Pleasant St, Concord NH 03301, 603.271.6443.